Shipping policy
At Zenvey, we are committed to delivering your orders quickly and safely.
Processing Time
All orders are processed within 1β2 business days after confirmation. Orders are not processed on weekends or public holidays.
Shipping Time
- Standard Delivery: 5β10 business days
- Delivery times may vary depending on your location.
Shipping Charges
Shipping fees are calculated at checkout. We may offer free shipping on selected products or promotions.
Order Tracking
Once your order is shipped, you will receive a tracking number via email so you can track your package in real-time.
Delays
Please note that delays may occur due to high demand, weather conditions, or courier issues. We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping details are correct. Zenvey is not responsible for orders delivered to incorrect addresses provided by customers.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us immediately so we can assist you.
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