FAQ
1. How long does shipping take?
Our standard shipping time is 5β10 business days depending on your location.
2. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to track your package.
3. Do you offer returns or refunds?
Yes, we offer a 7-day return policy. Items must be unused and in original packaging. Please check our Return & Refund Policy for full details.
4. What if I receive a damaged or wrong item?
If you receive a defective or incorrect product, please contact us within 7 days. We will arrange a replacement or refund.
5. Can I cancel my order?
Orders can only be canceled within 24 hours of placing them. After that, the order may already be processed.
6. Do you offer free shipping?
We may offer free shipping on selected products or promotions.
7. What payment methods do you accept?
We accept secure online payments such as credit/debit cards and other available payment options at checkout.
8. How can I contact you?
You can reach us anytime at:
π§ zenvy9849@gmail.com